Legal Notice

1. Website Publisher

The website photonet.app is published by:

• Company name : PNET SRV
• Legal form : SASU (Simplified Joint-Stock Company with Sole Shareholder)
• Share capital : €1,000.00
• Trade Register : Meaux 100 206 143
• SIREN : 100206143
• Headquarters : 1 place de la Libération, 77600 Bussy-Saint-Georges, France
• Email : support@photonet.app

2. Publication Director

PNET SRV, represented by its president.

3. Hosting Provider

The website is hosted by:

• Company : Scaleway SAS
• Address : 8 rue de la Ville l'Évêque, 75008 Paris, France
• Website : www.scaleway.com

4. Intellectual Property

All content on the photonet.app website (texts, images, graphics, logo, icons, software, etc.) is the exclusive property of photonet.app or its partners, and is protected by international intellectual property laws.

Any reproduction, representation, modification, publication, or adaptation of all or part of the website elements, by any means or process, is prohibited without prior written authorization.

5. Personal Data Protection

5.1 Data Controller

photonet.app, reachable at support@photonet.app.

5.2 Data Collected

• Email address (when creating an account)
• Photos uploaded for processing
• Payment data (processed by our secure payment provider)
• Browsing and usage data (analytics)
• IP address

5.3 Processing Purposes

• Provide the ID photo creation service
• Manage your account and process your payments
• Improve our services and user experience
• Contact you when needed (support, important information)

5.4 Legal Basis for Processing

Data processing is based on contract performance (service provision), your consent (analytics cookies), and our legitimate interests (service improvement, security).

5.5 Data Retention

• Photos : retained for the duration of your account to allow you to retrieve them later. Deleted upon account closure or upon request.
• Account data : retained for the duration of your registration, then 3 years after account closure.
• Payment data : retained in accordance with applicable legal obligations.
• Analytics data : 26 months maximum.

5.6 Your Rights

In accordance with applicable data protection regulations (including GDPR for European Union residents, CCPA for California residents, and other local laws), you have rights over your personal data: access, rectification, erasure, portability, objection, and restriction of processing.

To exercise these rights, contact us at support@photonet.app.

You may also lodge a complaint with the data protection authority in your country of residence.

6. Cookies

The website uses cookies to enhance your experience and analyze service usage:

• Essential cookies : required for operation (authentication, session)
• Analytics cookies : audience measurement and service improvement

You can configure your browser to refuse cookies.

7. Limitation of Liability and Guarantee

photonet.app is committed to providing photos that comply with official standards for identity documents in the country selected by the user.

Compliance guarantee: if your photo is rejected by an administration for non-compliance with official standards, we will fully refund you upon presentation of proof of rejection (administration certificate or screenshot of rejection reason). This guarantee only applies if the original photo provided met basic requirements (clear face, well-lit, neutral expression).

The user remains responsible for the quality of the original photo provided. Rejections due to defects in the source photo (blur, backlight, closed eyes, etc.) are not covered by the guarantee.

Apart from the compliance guarantee above, photonet.app shall not be held liable for any direct or indirect damages resulting from the use of the service or inability to access it.

8. Applicable Law and Jurisdiction

These legal notices are governed by French law. As photonet.app is established in France, French law applies to all contractual relationships.

In case of dispute, and after an attempt at amicable resolution, French courts shall have jurisdiction. Consumers residing in the European Union may consult the list of dispute resolution bodies: consumer-redress.ec.europa.eu.